Online administrative procedures benefit Da Nang

Online administrative procedures have resulted in reduced waiting times and improved services. By doing so this has helped prevent the spread of COVID-19. The coastal city of Danang has been at the forefront of this new trend.

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Statistics showed that the number of online administrative procedures in Danang has seen an increase of 20 to 40% from the beginning of the year. This is a bright spot in the innovation of administrative work and building e-government at a local level.

However, in order to increase the number of online procedures, other than improving network infrastructure, local authorities should focus on promoting the benefits of using such services./.

VNA