The 2021 ranking was announced by the Universal Postal Union during a ceremony which was virtually held on October 9 to mark World Post Day. The theme of the World Post Day 2021 was “Innovate to recover.”
The Integrated Index for Postal Development provides a composite picture of postal development around the world, with a ranking that reflects the performance of traditional postal operators across four dimensions – Reliability, Reach, Relevance and Resilience.
This year’s ranking covers 168 countries and territories with a global average score of 33, compared to 36 in 2020. Once again, Switzerland secured the top spot, followed by Germany, Austria, Japan and France./.