The management board of Tan Son Nhat International Airport has recently had a meeting with the HCM City Taxi Association and taxi firms which are allowed to operate at the airport on ways to improve service quality.
According to the airport’s regulations, taxi drivers have to wear a uniform and card and are only allowed to pick up and drop off passengers in regulated areas. They are required to behave appropriately with passengers.
Drivers are also banned from pestering and overcharging passengers as well as rejecting those who want a short ride from the airport.
Any violator will be suspended for operation between 1-2 months and the airport will stop the contract with firms which have violations.
Ta Hy Long, Chairman of the HCM City Taxi Association, said that the agency sent the regulations to its members.
Tan Son Nhat International Airport has adjusted the traffic to mitigate congestion, particularly at the domestic terminal area since November 14. Specific areas are regulated for different kinds of vehicles and pick-up and drop-off.
An open-air separate area is used for vehicles of more than 25 seats to pick up passengers.
Since the adjustment, traffic at the airport has improved.
This article was originally published on Dtinews