The move comes after community transmission of coronavirus returned in the city over the weekend after the country had gone 99 days without recording any.
The city has also reintroduced social distancing regulations to stop the spread of COVID-19.
To ensure tourists’ safety with the city implementing social distancing, the Department of Tourism recommends complying with the guidance of the Ministry of Health and staying updated on the disease via official information channels.
In case of changing the tour, accommodation or air tickets, tourists should contact the facilities offering the services or the visitor support centre located on 108 Bach Dang street or phone number 02363550111 for support instructions.
In addition, the municipal People’s Committee has request tourism businesses, tour firms, accommodation operators, attractions, transportation and other tourism services to stop welcoming tourists to the city for 14 days from July 26.
In special cases when a passenger must be served during the social distancing period, the accommodation provider must consult competent authorities.
Business and accommodations that are still running tourism programmes or service need to serve visitors properly until the end of their journey or support them to adjust the programme, service or exchange tickets on demand.
However, they have to immediately apply measures to ensure pandemic prevention like measuring body temperature, compulsory face mask-wearing, providing antiseptic solution and soap for handwashing, as well as monitoring staff and guests to promptly take the infected to health centres.
“The suspension of Fantastic Da Nang Festival and receiving tourists for the next 14 days ultimately aims to ensure tourists and the community’s safety. Therefore, we look forward to tourists, travel agencies, partners and community’s sympathy for this unwanted act,” Nguyen Xuan Binh, deputy director of the city’s Department of Tourism, said.